• There are many different reasons to join. Most panelists feel “making their opinions count” is the number one reason for joining our panel. Unlike other panel companies, we offer CASH for every completed qualifying survey. We also offer monthly and yearly cash drawings!  We combine your opinions with those of other panelists and provide our clients with your thoughts and what you want and why. 

• To become a member of the panel, just click on Join Now. You will be asked for your name, email address, birthdate and to choose a password. Once this information is submitted, our system will email you a confirmation email. Simply click on the link in that email and you will be redirected to your sign-in page. Please sign-in with your email address and your chosen password. After you sign-in to your panelist page, you will see a link to our Registration Profile on the right side of your panelist page. You MUST fill out the Registration Profile in order to activate your membership. You are NOT a member of the Netverdix panel until you have completed the Registration Profile. Once your Registration Profile has been completed, additional targeted profiles will become available for you to fill out. These profiles will qualify you for more surveys. You will begin receiving survey invitations. Please set your email controls to accept email from surveyinvite@netverdix.com. The survey invitations will include a personalized link that will take you directly to your survey. Once you have qualified and then completed a survey, your Panel User Bank Account page will update with your incentive cash value.

• We will always send you an email invitation when a new survey has been posted. If you wish to check our website for new surveys, you must be a member AND sign-in to your personal Panelist Page. On your Personal Panelist page there will be an area devoted to “Available Surveys”.

• If you are selected to participate in a survey, we will send you an email invitation. The email message will include a link to the online survey. To access the survey, you may click on the link or copy and paste the survey URL in the invitation into your browser. Not every panelist is invited to every survey. However, we conduct many surveys a month and use your panelist profiles to help us qualify you for a survey. REMEMBER, the more profiles you fill out, the more survey opportunities there may be for you. We will always contact you via email when new surveys are available that align with your profile(s).

• The Registration Profile survey helps us locate surveys that are most suited to your interests, characteristics and location. We use the information you provide in your profile to qualify you for specific surveys. In addition, your profile surveys help us create consumer groupings that best represent the entire population. All profile information is used for classification and statistical purposes, and is reported on an aggregated basis. This means that all information is combined with other panel member’s information into similar groupings. We will never release any personally identifiable information to any third party or client. All data is stripped of any personally identifiable information and only your opinions are shared with our clients.

• No, we do not share or sell our email lists. For more detailed information about how we use your personal information, please visit our Privacy Policy section. We are committed to respecting your privacy.

• Learning about the other members of your household helps us to give an accurate profile of the Internet population as a whole. It is very important to know what the average household looks like.

• YES, we encourage anyone to sign up for our panel! Our surveys, cash incentives and cash drawings are open to all panelists regardless of citizenship or geographic location. Currently our surveys are only available to those who speak English. We do not currently offer our surveys in any other language than English. Our payments are also made in U.S. ($) funds, payable by check, and we follow IRS guidelines for reporting income.

• Yes, other members of your household may join our panel. However, they must have their own email address. They may register for our panel by clicking on Join Now and filling out their own Registration Profile. Invitations to participate in our surveys will be sent to their individually specified email address.

• NO! Participation in the Netverdix panel is completely free and voluntary. We will never ask you to purchase or subscribe to anything and you may choose to unsubscribe at any time. There is no charge to join. In fact, we pay you to participate in our surveys!

• Netverdix reports all survey results on an aggregated basis. This means that all information is combined with other panel member’s information into similar groupings. Our clients represent some of the top companies throughout the world. The information you provide to us and that we provide to them is not analyzed on an individual basis. We only share the summarized information with our clients in order to help them make informed business decisions and to better understand your (the consumer’s) needs and opinions. Some of these results are used to understand what features consumers look for in specific products or services. Some companies wish to understand the marketplace and economic condition that affect the consumers’ buying choices. In some cases, our clients would like to know what kinds of product packaging consumers’ prefer or what sorts of advertisements or commercials most appeal to you, the consumer. Your opinions help clients address a wide range of business issues.

• Yes, we provide CASH incentives for all qualifying completed surveys. Netverdix pays our panelists for their opinions. We offer both cash rewards and monthly and yearly cash drawings. Unlike other panel companies that offer prizes, points or non-cash rewards, Netverdix offers CASH for all qualified surveys. You, the consumer, provide a valuable service to us by sharing your opinions. We, in turn, wish to reward you for your time and effort. Every survey invitation will have a cash value clearly stated and if you successfully qualify and complete that survey, you will be paid that stated cash amount. If you do not qualify for a survey, you will be entered into our monthly drawing. For every ten surveys, qualified or not, you will be entered into our yearly drawing. At the end of every month, Netverdix will mail you a check for the amount you earned in that month for qualified completed surveys. You may track earning in your Panelist Bank Account that resides within your Personal Panelist Page . Monthly drawings are run at the end of each month and our yearly drawing is run at the end of the year. The winners of the monthly and yearly drawings will be notified by email, and the drawing checks will be mailed independently from your monthly survey earnings check. If you do not qualify for a survey, don’t be discouraged. There are many survey opportunities waiting!

• If you attempt to take a study, but do not qualify, you are automatically entered into our monthly drawing. You receive one entry for every survey you are disqualified from. For every TEN surveys you take, whether you qualify or not, you receive one entry into our yearly drawing. The winners of the monthly and yearly drawings will be notified by email and the drawing checks will be mailed independently from the monthly survey earnings check.

• Sometimes it may take a while to match your data with an appropriate study. We encourage you to fill out all the available profile surveys in order to qualify for the largest number of surveys. The more information we have, the more we are able to target surveys to you that fit your profile.

• Each survey is different but every survey is closed when we have reached the pre-determined quota of panelists. Quota size varies from survey to survey. We suggest you take the survey as soon as possible and recommend that you register using an email address you check frequently.

• Most surveys contain what we call “screener” questions. These questions allow our clients to ensure they are receiving ONLY those panelists that match their demographic requirements. However, you, the panelist, are important to us. Therefore, if any series of screener questions is deemed too long, we will pay a cash incentive of $1 for your time, even if you don’t qualify. This will be explained in the survey invitation that is emailed to you. If we offer a cash incentive for the screener of a survey, this will be clearly outlined in the email invitation.

• Each survey contains “screener” questions. For most surveys, we want to have a good representation of different age/gender groups, etc. However, each group contains a set number of needed participants in order to avoid over or under representing particular groups. You either did not meet that specific group or were part of a group that has met its quota. You were “screened-out” of the survey. However, there are many other survey opportunities waiting for you. Please check your email often for more invitations to surveys.

• There are two possible reasons that a survey was closed when you clicked on the link to take the study. Occasionally, surveys fill very quickly and meet their demographic quota quicker than anticipated, OR the email invitation you clicked on was for an older study that has been closed for a while. Either way, we apologize if the survey was closed when you went to take it. You may sign-in to your Personal Panelist Page to check for more survey opportunities or check your email for more invitations.

• We want to be sure that we have correct and most accurate information about you and your household. Sometimes we may ask you to repeat information contained in your registration and other profiles in order to assure that our information is correct.

• As soon as the winners are selected, Netverdix will send an email message to notify them. We ask each winner to reply to the message to confirm receipt of the notification and to verify their mailing address.

• The chances of winning are based on the number of responses/entries we receive for the surveys. The more surveys you take, the more chances you have to win.

• Just go to the homepage and sign-in using your (old) email address and password. Once you sign-in to your Personal Panelist Page, simply click on the Registration Profile to update any information. You may change the information on any of your profile surveys at any time just by signing-in to your account.

• Not all surveys will be automatically updated to your panelist bank account. While we would like to have your account balance remain as accurate as possible, some surveys may take 2 to 4 weeks to credit to your account. If you still feel there is an error, please contact Panelist Account Services at panelistaccounting@netverdix.com.  If possible, please include the survey link (from email) for the survey that has not been credited. If the survey link is unavailable, please provide as much information as possible about the survey. A Panel Service Representative will respond within 24 hours.

• We only allow one survey submission per email address. Please contact us at panelistservice@netverdix.com if you feel you have received this message in error. Please copy and paste the entire link you are using into the email.

• All surveys are optional. Your membership is voluntary and we will not force you to take a survey. You can always choose to not participate in a specific survey. There will be plenty of other opportunities waiting for you and we will keep you posted on future surveys.

• Unfortunately, some surveys have the “back” button functionality disabled. This is done to protect the integrity of the data we collect. Please make sure to double-check your answers before hitting the “submit” or “next” buttons.

• Each survey length varies from project to project. Your email invitation will state the estimated length of each survey. However, some factors, such as connection speed, can affect the time it takes to take each study.

• Some surveys will allow you to re-enter again later and pick up where you left off and other surveys may not have this option. This option is on a survey by survey basis and we cannot guarantee that any survey will be available for completion at a later time.

• All Panelist User Accounts are processed on the first day of the month. Panelist User Accounts over $5.00 are zeroed out on the first day of the new month. Checks are processed and mailed during the first two weeks of the month. If you have not received your check by the end of the fourth week of the new month, please contact Panelist Check Support at panelistaccounting@netverdix.com. Please provide your registered email address, name and mailing address.

• Some surveys do not show immediate updates. It may take 2 to 4 weeks to update your account. If you were told that the account would immediately update, try hitting the “refresh” button at the tope of your Internet browser window. If you feel there is an error, please contact us at panelistaccounting@netverdix.com.

 

Does my Panelist Account/cash rewards expire?

 

How can I see my payment history/account cash history?

 

How do I unsubscribe/delete/cancel my account?

 

I forgot my username and password

 

What information is recorded during my visit to Netverdix surveys?

 

When I entered my email address to sign-in to my account, I received a message that said “I’m sorry this email does not match our record”. Why do I get this message?

 

Does Netverdix host/run all surveys that I take?

 

I am taking a survey and my answers are not being accepted. I keep getting an error message when I submit the page that tells me my answers are invalid. What do I do?

 

I saw your name on a list of companies that say “Get Paid to Take Surveys” or in an ad that says you can make money by taking surveys. When I checked, it asked me to buy a list of survey companies. Is this true?

 

Who do I contact if I am unable to find an answer to my question in the FAQ section?